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1. What payment methods do you accept?
1. What payment methods do you accept?
We accept major credit and debit cards. Additionally, we offer popular options like GrabPay, GooglePay, and ApplePay, but their availability depends on your country.
We accept major credit and debit cards. Additionally, we offer popular options like GrabPay, GooglePay, and ApplePay, but their availability depends on your country.
2. How soon will my order ship?
2. How soon will my order ship?
Orders placed before 12pm(GMT+8) are shipped out the same business day. Delivery typically takes 3 business days within Malaysia and 7 business days for Singapore. However, please note that delivery times can vary depending on the courier company.
Orders placed before 12pm(GMT+8) are shipped out the same business day. Delivery typically takes 3 business days within Malaysia and 7 business days for Singapore. However, please note that delivery times can vary depending on the courier company.
3. Do you inspect items before shipping?
3. Do you inspect items before shipping?
Absolutely! We thoroughly inspect all items for good condition before carefully packing and shipping them out.
Absolutely! We thoroughly inspect all items for good condition before carefully packing and shipping them out.
4. Can I pick up my order myself?
4. Can I pick up my order myself?
Yes, self-collection is available at our store during business hours, which are Monday to Friday from 9:30 am to 5:30 pm.
Yes, self-collection is available at our store during business hours, which are Monday to Friday from 9:30 am to 5:30 pm.
5. What is your return policy?
5. What is your return policy?
We offer a hassle-free 14-day satisfaction guarantee on all products. If you're not happy with your purchase, simply return it for a full refund!
We offer a hassle-free 14-day satisfaction guarantee on all products. If you're not happy with your purchase, simply return it for a full refund!
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