Thank you for shopping with us! We strive to process and ship your order as quickly as possible. Please review the following information regarding our shipping policies:

Order Processing Time:

• We typically require 3-5 business days to process your order. This includes order verification, quality checks, and packaging. Please note that processing time does not include shipping time.  

Shipping Options & Timeframes:

We offer the following shipping options:

• Domestic Shipping (Malaysia): Orders placed before 12 PM local time will be shipped on the same day and typically arrive within 1-3 business days.

• Expedited Shipping (International): 1-3 business days. This is our fastest shipping option for international orders.

• Economy Shipping (International): 7-9 business days. This is a more economical option for international orders, but delivery times are longer.

Shipping Costs:

• Shipping costs are calculated at checkout and are based on the destination, weight, and dimensions of your order, as well as the chosen shipping method. You will be able to view the shipping costs before completing your purchase.

Shipping Destinations:

• We ship to all countries!

Order Tracking:

• Once your order has shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to track the status of your shipment on the carrier's website.  

Customs Duties & Taxes (International Orders):

• For international orders, please be aware that you may be responsible for paying customs duties, taxes, and other import fees imposed by your country. These charges are not included in the product price or shipping cost and are the responsibility of the recipient. We are not responsible for any delays caused by customs.  

Delivery Issues:

• Incorrect Address: Please ensure that you provide the correct shipping address at checkout. We are not responsible for orders shipped to incorrect addresses provided by the customer. If an order needs to be reshipped due to an incorrect address, additional shipping charges will apply.  

• Lost or Damaged Packages: If your package is lost or damaged in transit, please contact us immediately. We will work with the shipping carrier to resolve the issue and ensure you receive your order.  

Contact Us:

If you have any questions regarding our shipping policy, please don't hesitate to contact us at:  

• Email: support@mofficetech.com

• Whatsapp: +601120822498